Contact
Write to [email protected]. I read everything and I answer most things, though not always quickly. I am not a tour operator, not a guide and not the trail, so I cannot sell you anything, check a booking for you, or tell you what the cloud will be doing on the plateau on your date.
What I can help with
- A correction: a road date that has moved, a car park detail that has changed, a page that has gone out of season
- A planning question the pages do not answer
- Something here you found confusing, badly explained or plain wrong
- A press or research question about this site
What I cannot help with
- Bookings, changes, cancellations and refunds. Those are GetYourGuide’s, through the confirmation email they sent you
- A ticket for Kjerag, which does not exist and never has. See is the hike free
- Telling you whether Fv500 will be open on your date. Snow decides that, not a timetable, and the road page explains how it works
- Telling you whether the plateau will be out of the fog
- Anything urgent. In Norway the emergency number is 113, and on the mountain that is the number to call rather than me
- Link exchanges, guest posts and sponsored placements, which I do not do
If you have just been
That is the most useful message I get. What the car park was like and at what hour, whether the chains were up, how the slabs were after rain, how long it actually took you rather than how long you expected. Put the date you walked at the top of the message and I will get it onto the page it belongs on, usually the trail or how long it takes.
A note on replies
I write this site alone, around other work. There is no office, no telephone line and no team, which is why this page has an email address on it and nothing else. If you need an answer before you travel, the forecast and the people at the tourist information desk in the service building at the trailhead are both faster than I am, and for a booking only the operator’s own support can act. For everything else, I will get there.